Why Using a Licensed Locksmith Matters (And How to Avoid Costly Locksmith Scams)

 

At Frontline Locksmiths, we regularly attend jobs where a so-called “locksmith” has already been on site, charged hundreds of dollars, and failed to fix the problem. In many cases, the lock has been unnecessarily damaged, leaving the property less secure than before. 

 

The Problem With “Advertised” Locksmiths
Many locksmith scams follow the same pattern:

• A very low advertised call-out fee (often $25–$29)
• No clear business address or licensing details
• Heavy spending on online ads to appear first in Google results
• A vastly inflated invoice once they arrive onsite

These operators often assume renters will seek reimbursement through their property manager, making the cost “someone else’s problem.” This behaviour has been widely reported by consumer advocacy programs and government bodies.

In Victoria, Consumer Affairs has previously issued public warnings about businesses using these tactics operating under multiple trading names, closing and reopening to escape poor reviews, and continuing to overcharge.  Why Unlicensed Locksmiths Cost You More
Unqualified operators typically aren’t trained to diagnose lock faults properly. Their usual method is to:

• Drill or force the lock to gain entry
• Avoid repairing or replacing components correctly
• Leave without ensuring the lock is fully functional

 This is not acceptable locksmith practice.

 

A trained, licensed locksmith will usually be able to manipulate a lock non-destructively, identify whether the issue is a worn key, a mechanical fault, or lack of servicing and leave the property secure.

 

What Locksmith Pricing Should Look Like To give a real comparison:

• A recent after-hours lockout handled by a licensed locksmith cost $308, including call-out and manipulation
• Some “advertised” locksmiths quote $25 upfront, then charge $800+, even for simple lockouts

Yes, public holidays and after-hours work cost more. Under building and construction regulations, trades often charge minimum hours on public holidays. However, this does not justify exorbitant fees that are well outside industry standards.  Advice for Renters and Property Managers
To avoid these issues, many property management agencies now require that:

• Renters use the agency’s preferred trades where possible
• Any emergency trades engaged must be licensed and qualified
• Reimbursement will not be approved if an unqualified operator is used

This approach protects renters, property owners, and agencies from unnecessary costs and damage.  How to Protect Yourself From Locksmith Scams
Before engaging a locksmith, always:

• Ask if they are licensed and qualified
• Avoid locksmiths who rely solely on paid advertising
• Be wary of unrealistically low call-out fees
• Choose an established master locksmith with a proven reputation

If you’ve already been affected by a scam locksmith, you can report them directly through the Master Locksmiths Association of Australasia. Reporting helps protect others and prevents repeat offenders from continuing these practices.  👉 Report a scam locksmith here:
https://masterlocksmiths.com.au/report-a-scammer  Choose a Locksmith You Can Trust At Frontline Locksmiths, we are fully licensed, experienced, and committed to transparent pricing. We focus on correct diagnosis, non-destructive entry wherever possible, and long-term security—not quick, expensive shortcuts.If you’re locked out, dealing with a faulty lock, or simply want advice from a qualified professional, contact  Frontline Locksmiths directly:📞 0407 744 537  Final Word
Lock problems don’t have to turn into financial nightmares. Choosing a licensed, qualified locksmith isn’t just about compliance it’s about quality, fairness, and peace of mind. If something doesn’t feel right, report it. Consumer Affairs, the ACCC, and Master Locksmiths rely on complaints to stop these practices from continuing.

 

And when in doubt, always choose a professional you can trust.